Jiggy Wrigglers – Care Home & Nursery Booking Agreement
(For Use by All Jiggy Wrigglers Franchisees)
This Booking Agreement outlines the terms between the Jiggy Wrigglers Franchise (“the Provider”) and the Booking Organisation (“the Client”), which may include nurseries, preschools, schools, care homes, residential homes or SEN settings.
By confirming a booking, the Client agrees to the terms set out below.
1. Booking Details
The Client agrees to supply accurate information when making a booking, including:
- Session date and time
- Full venue address
- On-site contact details
- Expected number of participants
- Any support, accessibility or risk considerations
2. Fees & Payment Terms
- All invoices must be paid no later than 7 days before the session.
- Late payments will incur a 3% late payment fee for every 5 days the invoice remains outstanding.
- Block-booking invoices must be paid according to the agreed terms.
Failure to pay on time may result in cancellation.
3. Cancellations & Rescheduling
3.1 Client Cancellations
- 15+ days before the session: 25% admin fee applies.
- 15 days or fewer (not rescheduled): 50% of the fee retained.
- 7 days or fewer (not rescheduled): 100% of the fee retained.
Rescheduling:
A new date must take place within 60 days (subject to availability), or cancellation fees apply.
3.2 Provider Cancellations
If a Jiggy Wrigglers Franchisee must cancel due to unforeseen circumstances, an alternative date will be offered or a full refund provided.
4. Lockdowns & Severe Weather
In the event of:
- national/regional lockdown, or
- severe weather conditions
the standard 7- and 15-day cancellation terms will still apply unless the session is either rescheduled or delivered virtually (where suitable).
5. Safeguarding & Compliance
Safeguarding is a core requirement across the Jiggy Wrigglers network.
5.1 Jiggy Wrigglers Franchisee Responsibilities
Each Jiggy Wrigglers Franchisee will ensure:
- All leaders, staff and volunteers hold a current DBS/PVG check
- Safeguarding training is up to date and followed
- Only authorised Jiggy Wrigglers personnel deliver sessions
- All staff adhere to Jiggy Wrigglers safeguarding policies and procedures
5.2 Client Responsibilities
The Client agrees to:
- Ensure all staff present during sessions have appropriate DBS/PVG checks, in line with legal requirements for their setting
- Ensure a responsible member of staff remains in the room throughout the session
- Maintain a safe environment and promptly report any safeguarding concerns
- Inform the franchisee of any safeguarding risks relating to participants
6. Health & Safety
The Client must ensure:
- The space is safe, clean and suitable for music and movement
- Any potential hazards are removed
- Adequate space is provided for participants and equipment
- Fire safety procedures and exits are communicated to the Jiggy leader
Jiggy Wrigglers Franchisees hold public liability insurance, available on request.
7. Photography & Media
Photographs or videos of Jiggy Wrigglers sessions must not be shared publicly unless:
- Full consent has been obtained from participants, and
- Written approval has been granted by Jiggy Wrigglers Head Office
This includes use on social media, newsletters, and printed or digital marketing.
8. Behaviour & Expectations
The Provider reserves the right to:
- Pause or stop a session if behaviour or safety becomes a concern
- Decline future bookings if contractual terms are not met
The Client remains responsible for participant conduct throughout.
9. Equipment & Damage
The Jiggy Wrigglers Franchisee will provide all required equipment.
The Client may be charged for repair/replacement if equipment is damaged due to negligence.
10. Data Protection
All personal data will be processed in accordance with GDPR.
The Client agrees not to copy, distribute or use Jiggy Wrigglers branding, music, images or materials without written permission.
11. Acceptance of Terms
By proceeding with a booking, the Client confirms that they have read, understood and agree to all terms within this agreement.
